Operational Excellence - Quarter 2, 2010

(Awarded to stores that achieve 97% overall score on GSS, exceed IFO goal by 2%, and minimum 2.0 Quarter-to-Date Monthly GM Evaluations)

N/A

KPI Awards (Key Performance Indicators) - Quarter 2, 2010

Web Survey - 97%:

Lititz, Lionville, Elizabethtown, Annville, Cressona, DuBois, Altoona, Shamokin Dam, Williamsport, St. Marys, Indiana, Cranberry, Belle Vernon, Somerset, Bedford, Mechanicsburg, Carlisle, Lewistown, Enola, York East, Gettysburg, Martinsburg, York West

Comparable Store Sales - Increase by 1.25% or Greater:

Shamokin Dam +4.68%, Cranberry +1.84%, Williamsport +4.48%, Erie +1.76%, Belle Vernon +5.96%, Huntingdon +1.43%, Lionville +6.09%, Lewistown +1.71%, Elizabethtown +1.30%, Grove City +2.44%, Leesport +6.57%, Marzoni’s +5.16%

Best In Hossland Area Awards - Quarter 2, 2010

Back of House:

Best in Hossland - Dallas Grim, Martinsburg
Best in District - Annville, Altoona, Cranberry, Somerset, Enola

Front of House:

Best in Hossland - Bill shaffer, Lewistown
Best in District - Lionville, DuBois, Indiana, Greensburg, Gettysburg

Salad/Prep:

Best in Hossland - Dallas Grim, Martinsburg
Best in District - Annville, DuBois, Murrysville, Richland, Bedford

Tremendous Trio - Quarter 2, 2010

Golden Squeegie - Quarter 2, 2010

(Awarded to stores that exceed Safety standards - criteria changes each quarter.)

Fred Fuess, Williamsport

Golden Eagle Sanitation Excellence - Quarter 2, 2010

(Awarded to stores that exceed Safety standards - criteria changes each quarter.)

Ann McKay, DuBois

Ideas of the Quarter - Quarter 2, 2010

Shannon Shuffstall, Cranberry - Purchase "The Windshield Wonder" to clean windows at the restaurants.  Eliminates the towels, spray bottle chemicals, etc… "As seen on TV” product you can purchase at Wal-Mart for $9.99.  Comes with two microfiber cloth heads and a spray bottle – you just add water!  You only need water in the spray bottle.

Eagle Leaders - Quarter 2, 2010

(Given to the person exemplifying the most Hoss'pitality and Excellence) Duncansville - Kala Swope; DuBois - Amy Schatz; Chambersburg - Kipp Bingaman; State College - James Weaver; Altoona - Jordan Fees; Greensburg - Matt Cirelli; Bedford - Tawnya McClucas; Shamokin Dam - Mark Sangil; Indiana - Brad Malenich; Cranberry - Tricia McKenzie; Williamsport - Rhonda Mancuso; East York - Cheray Roller; Erie - Eric Fitzpatrick; Mechanicsburg - Steve MacIvor; Meadville - Alex Cornell; Murrysville - Audrey Antolovich; Belle Vernon - Shane Robertson; Carlisle - Tricia Miller; Huntingdon - Amber Schwaderer; Moon Township - Megan Foley; Somerset - Katie Stiffy; Lititz - Kristen Gillespie; Hummelstown - Howie Darkes; Gettysburg - Lori Stone; Lionville - Anna Tanchuk; Lewistown - Darren Aungst; Martinsburg - Kim Stout; West York - Zachary Hansford; Elizabethtown - Matthew Stouffer; Richland Township - Christopher Laird; Hanover - Josh Biondo; Annville - Olivia Curtier; Grove City - Luke Rice; Wheeling - Jerrad Niehaus; Cressona - Heather Seltzer; Leesport - Kerrie Quaintance; St. Marys - Jenn Pierotti; Enola - Kory Kneal; Central Processing - Allen Hainsey; Marzoni's - Jenny Poullos

Quarterly Awards | General Manager of the Year | Eagle Leaders