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"What lies behind us and what lies before us are tiny matters compared to what lies within us."
          -William Morrow


 

Operational Excellence - Quarter 4, 2009

(Awarded to stores that achieve 97% overall score on GSS, exceed IFO goal by 2%, and minimum 2.0 Quarter-to-Date Monthly GM Evaluations)

Deb Lehman - Annville and Ann McKay - DuBois

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KPI Awards (Key Performance Indicators) - Quarter 4, 2009

Meal Expectation:

Annville, Elizabethtown, Gettysburg, and Hanover

FPC:

Lititz, Annville, DuBois, State College, Cranberry, Meadville, Grove City, Greensburg, York West

Sales:

Annville, DuBois, Williamsport, Indiana, Erie, Meadville, Murrysville, Grove City, Belle Vernon, Moon Township, Richland, Huntingdon

Great Steak:

Annville, Cressona, DuBois, St. Mary’s Erie, Indiana, Meadville, Murrysville, Carlisle, Chambersburg, Hanover, York West

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Best In Hossland Area Awards - Quarter 4, 2009

Back of House:

N/A

Front of House:

Mike Reing, Somerset

Salad/Prep:

Steve McIlveen, Richland Township

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Tremendous Trio - Quarter 4, 2009

Make Room for the Shrooms: Greensburg
Golden Potato: Lionville
Add up the Apps: Enola

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Golden Squeegie - Quarter 4, 2009

(Awarded to stores that exceed Safety standards - criteria changes each quarter.)

Steve McIlveen, Richland Township

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Golden Eagle Sanitation Excellence - Quarter 4, 2009

(Awarded to stores that exceed Safety standards - criteria changes each quarter.)

N/A

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Ideas of the Quarter - Quarter 4, 2009

Alexandra Fortin, Williamsport - Free Appetizer Voucher in the silverware wraps

Dan Starry, Home Office - Find a company that allows us to purchase individual marquee letters

Rob Billet, Home Office - Sealed Envelope Gift for diners to bring envelope back to see what their prize is.

Andy Cocciardi, Lionville - Offer Bounce Back Coupons for filling out the web survey

James Zollers, Lionville - Have in-store Energy Committees much like the safety committees to help reduce costs

Mike Reing, Somerset - Team Green 2010 – Have a quarterly district battle for efficiency supremacy!

Cynthia Stoltenburgh, Hummelstown - Have hand sanitizers throughout the restaurant

Denise Grandinetti, Murrysville - Have hand sanitizers at the ends of the salad bars.

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Spirit of HOSS'pitality - Quarter 4, 2009

(Given to the person exemplifying the most Hoss'pitality and Excellence) Duncansville - Amy Kunsman; DuBois - Shawn Sayers; Chambersburg - Carly Swartz; State College - Jay Hodges; Altoona - Rebecca Bardell; Greensburg - Herb Galloway; Bedford - Maggie Brown; Shamokin Dam - Ryan Koch; Indiana - Jenna Jusko; Cranberry - Jim Perry; Williamsport - James Stahl; East York - Lynn Gromling; Erie - Kelly Fuller; Mechanicsburg - Gabriella Stetts; Meadville - Gail Carroll; Murrysville - Kallie Grimm; Belle Vernon - Larry Delestienne; Carlisle - Brenda Kosciolek; Huntingdon - Rebecca Diggins; Moon Township - Joe DiNunno; Somerset - Dianne Starry; Lititz - Laura Kolmer; Hummelstown - Matt Singley; Gettysburg - Jerry Cool; Lionville - Marissa Borek; Lewistown - James Rush; Martinsburg - Britney Martin; West York - Megan Binkley; Elizabethtown - Ben Hudzick; Richland Township - Stephen Larson; Hanover - Patty Wright; Annville - Allison Miller; Grove City - Jessica Zeigler; Wheeling - Shari Junkins; Cressona - Greg Morgan; Leesport - Karisa Thomas; St. Marys - Anna Fingado; Enola - Ashley Chest; Central Processing - Brian Bathurst

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Quarterly Awards | General Manager of the Year | Hoss'pitality Leaders